Microsoft's websites have a wealth of information and support. But finding what you need can be like looking for the proverbial needle in a haystack. So Microsoft has just tried to make searching for help a little easier. There is a new portal at support.microsoft.com with wizard-type help for a variety of Microsoft products. The figure below is a screenshot of what it looks like. It's still hard to find things at Microsoft but at least this is a little progress in the right direction.
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This tips section is maintained by Vic Laurie. Vic runs several websites with Windows how-to's, guides, and tutorials, including a site for learning about Windows and the Internet and another with Windows 7 tips.