How To Uninstall The Ask Toolbar

The Ask Toolbar and other applications are increasingly being bundled with programs; most notably freeware. It's usually installed during the installation of a program, and it's easy to miss the step where you can uncheck the Ask Toolbar option.

Ghacks has an article on how to uninstall the Ask Toolbar manually or with the Ask Toolbar Remover and includes a section on troubleshooting.
If you find yourself with an unasked install for this particular toolbar here's how to get rid of it.
 

Ask Toolbar Removal, How To Uninstall

Off for now,
Rhiannon

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Comments

by dadslawyer on 3. June 2013 - 1:14  (108230)

My wife unintentionally installed the Ask toolbar on a Windows 7 PC along with a Java update.

The Ask toolbar remover from AutoClean, recommended by the Ghacks article, removed the Ask toolbar easily.

It's a free download, ASKRemover.zip, from:

http://autoclean.computersitter.com/downloads

Just click on it and it unzips and then runs a script.

There's also a free Multi-ToolbarRemover.zip download from AutoClean, along with two other freeware programs that look interesting. (I haven't tried any of these three myself.)

Kudos to AutoClean for sharing freeware!

Best practice is to do your best to get the users you support to scroll down through those long end user licensing agreements and uncheck any boxes (checked by default) which authorize the installation of unwanted software like the Ask toolbar.

Thanks, MC, for the tip re: using Bill Pytlovany's invaluable WinPatrol to block Ask toolbar installations!

.

by rhiannon on 3. June 2013 - 20:17  (108249)

The Multi-Toolbar remover looks interesting, I'll have a look at it.
MC is right, WinPatrol rocks. :)

I totally agree with thoroughly checking EULA's and the small print that often include toolbars.

EULA's are usually yawn producing but worth the read.

by Joe A.TT on 4. June 2013 - 1:51  (108252)

I like your description "yawn producing" :-). I think it's intentional that EULAs are mostly so long and you can only read them in those tiny boxes with no way to expand them. Maybe developers hope most people will just click "agree" and be done with it, but that's exactly how you could fall prey.

I agree too that the site has some quite useful information. Even though I don't foresee myself ever using their program, it's good to know what files to look for where.

As ever, thanks for all your good work rhiannon!

by Pimpinella (not verified) on 2. August 2012 - 11:56  (97103)

I know the best way how to uninstall Ask toolbar without problems! I have found the information on this web page! There both manual and automatic instruction on this page! They will be helpful for you! The manual instructions are very easy to perform! You will have also the opportunity to download the removal tool. I had no need to use this tool, because the manual method helped me. But if the instruction will be not effective in your case, then try automatic and write about the results.

by Cheri ONeill (not verified) on 5. February 2012 - 15:16  (88352)

I am trying to uninstall Ask Tool Updater. When I click uninstall it says " Not sufficient access Contact System Administrator"....can anyone help me? My windows live email has shut down and I read this might be the problem.
Thanks!

by rhiannon on 6. February 2012 - 0:20  (88371)

@Cheri ONeill;
It sounds like you need elevated administrator rights.
A few suggestions:

Follow the directions in the link above for downloading and installing the Ask Toolbar Remover; there's a new version that should remove it.
Downloads - AutoClean

Download and run the portable Revo Uninstaller version uninstaller according to the directions in the article; you can get it here:
Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
The portable version is listed at the bottom of the page.

If you are using Windows 7 you can go to the command prompt (Start/All Programs/Accessories), right click on the command prompt and choose Run As Administrator, then uninstall the file.

by Uallax (not verified) on 26. August 2011 - 14:24  (78391)

Another example of bundling with Ask is Glary Utilities. On install, it does offer the option not to install the toolbar, but beware of updating GU, as Ask in this case may install automatically.

If you are using Firefox, and are sure you've uninstalled Ask completely, check the browser's config options (type about:config in the address bar, then search for 'ask'). Most probably you'll find Ask traces there.

by rhiannon on 26. August 2011 - 16:12  (78397)

@Uallax;
Some freeware developers are bundling things like the Ask toolbar into the installation. It's good to keep on your toes.
Thanks for the tip about checking about the config options. :)

On a general note, altering the browser config can have unintended consequences. Mozilla has a complete list of about:config options if you need them.

by David Binko (not verified) on 23. July 2011 - 20:06  (76120)

I am also a devoted user of Revo Uninstaller, enough that I bought it a while back. I find a lot of Microsoft functions are easy to use from it, and it does indeed mop up Ask Toolbar. That should never be bundled with anything without breaking some law or another. That's it for the rant.
I didn't know there was a portable version of Revo. I must investigate.

by rhiannon on 23. July 2011 - 23:23  (76134)

David: There is indeed a portable version of Revo. :)
It's usually at the page that compares the free and paid versions of Revo.

by vodomar on 14. July 2011 - 11:02  (75456)
by rhiannon on 14. July 2011 - 16:40  (75486)

Thanks vodomar. It would be good if the name of the program (Ask Toolbar) was identified first.

by voxpop on 14. July 2011 - 5:31  (75437)

i too loves me my revo uninstaller..been using it for years.

by Drew Dawson (not verified) on 14. July 2011 - 3:10  (75428)

Rhiannon,

I suspect you have a staff to prepare your articles. Hopefully next time they will do a spell check and catch words like incluldes.

Thanks and keep the articles coming!

Drew

by rhiannon on 14. July 2011 - 3:43  (75429)

Drew: If you see staff anywhere send them along. :)
Right now it's me, on the tired and frazzled side with iffy and intermittent internet access.
That word may not have slid by the spell check, but it sure slid right by me. :)

by DesElms on 14. July 2011 - 2:39  (75425)

The freeware REVO UNINSTALLER always finds the Ask Toolbar; and always removes every last bit of it.

Plus, it's probably the best uninstaller, just generally, there is; and should be on every machine, in any case (or so, at least, it is my recommendation).

Shame on people for trying to sneak it past us, though. I'm trying to remember a normally trusted software maker who surprised me the other day by doing that. I've been meaning to fire-off an email asking him if I should now consider him untrustworthy. Wish I could remember what it was. I want to say the Shark007 Win7 codecs, but I'm not sure. And no one who just read that should assume that I'm remembering that correctly... though, as I think about it, I think that was it. I'll have to go back and check.

Anyway... hope that helps!

____________________________
Gregg DesElms
Napa, California USA

by MidnightCowboy on 14. July 2011 - 6:15  (75444)

A couple of things worth mentioning here.

Revo is an excellent tool but it does require an element of Windows knowledge to use it effectively. If used consistently in "advanced" mode, sooner or later you will delete shared files which will stop something working. If this was say a firewall with HIPS component being deleted, you could end up losing your network connection.

WinPatrol Free, amongst its other uses, flags anything to do with Ask and will offer the option to kill it during an install process should you have missed an opt-out box, or ticked the wrong one.

Even without a bundled toolbar, some programs will still connect out to Ask during the install process which not everyone might want :) Even a supposed "end of life" firewall like Kerio 2.1.5 will alert for this, enabling you to deny the connection. Some of the more modern firewalls list Ask as a trusted process and so will not offer this block.

by rhiannon on 14. July 2011 - 3:45  (75430)

Gregg: Thanks for the tip - Revo is one of my all time favorite programs.

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