How to Report Malware or False Positives to Multiple Antivirus Vendors

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This article contains a list of every respectable Windows anti-malware vendor, with a signature based product, that I am aware of. Thus this list, in addition to showing you how to easily submit malware or false positives to all of them, also serves as a reference for anti-malware products which are confirmed to be legitimate. That said, I make no statement as to whether any particular anti-malware vendor is good at detecting malware. Some of the vendors in this list are very good and others are nearly worthless. This is not the place to discuss this. By submitting malware to all of them you can help protect nearly all internet users, regardless of which product they choose to use for protection.

 

Also, it would really help if you could rate this article. In addition, for those of you who are knowledgeable about anti-malware vendors, if you do find something wrong, whether it be a missing vendor, incorrect information, missing information, etc..., please read the section about How You Can Help. I really need everyone's help in order to improve and maintain this article.

 

Recent Changelog:

11/22/2014-Added XVirus to the list

11/24/2014-Removed online submission link for submitting false positives to Digital Defender as it was no longer working

11/30/2015-Added English submission links for Qihoo

 

Index

1. How To Easily Prepare To Submit The Samples

    A) Make Sure Email Client Is Set Up Properly

    B) Put Samples In Compressed Files

2. Easily Submit Malware To All Vendors

3. Criteria Used For The List

4. List Of All Vendors

5. How You Can Help

 

1. How To Easily Prepare To Submit The Samples

 
A) Make Sure Email Client Is Set Up Properly

To follow the advice in this article you will need to have an email client, such as Thunderbird or Hotmail/Live/Outlook, set up and configured. If you have not already set this up, please do so now. For instructions on how to set up Outlook please see this page and for instructions on how to set up Thunderbird please see this page.

 

You will also have to be using an email services which has been confirmed to work for this process. The only one which I am currently aware of is AOL.

By the way, I have confirmed that GmailYahooHotmailGMXFastMail, and Shortmail do not work.

 

In terms of the ones which do work, please note that sometimes they will force you to answer a puzzle, to prove that you're human, or even to change your password. This is because it seems like what you're doing constitutes unusual account activity. This is not really a problem. I'm just letting you know ahead of time so you're not surprised.

 

B) Put Samples In Compressed Files

If you're planning on submitting a suspicious file, or multiple files, for analysis, the easiest way to do this is to install a program called 7-Zip. It can be downloaded from this page. Once it's installed right click on the sample you would like to submit and select "7-Zip". If you are submitting multiple samples then highlight then all and then right click on them. Then choose "7-Zip". Submitting multiple samples at once can save you a lot of time if you have a lot of samples to submit. However, I would suggest that you do not submit more than 5 at a time as some vendors will begin to reject these.

 

After selecting "7-Zip", in the list that appears, select the option to "Add to archive...".  It will open up a window as shown in the picture to the right. Then, in the options for "Archive format" make sure it is set to zip. Then enter in 'infected' as the password. Do not include the quotes. Then select ok.

 

After this is done, in order to submit it to many of the remaining vendors, once again follow exactly the same steps only this time change the "Archive format" to 7z. Then put in the same password and select OK. Now you should have the samples by themselves, a password protected zip file, and a password protected 7z file.

 

2. Easily Submit Malware To All Vendors

 

One of the main purposes of this article is to make it as easy as possible for anyone who comes across malware to submit it to all security vendors in as few steps as possible. Also, don't worry about duplicate submissions. This has been taken care of for this list.

 

You can submit the password protected zip file by clicking on this link. (Attach zip file after email client opens and then click send)-Webmail users should right click on it and choose to save the email addresses. Then paste them in the contact line of your email.

You can submit the password protected 7z file by clicking on this link. (Attach 7z file after email client opens and then click send)-Webmail users should right click on it and choose to save the email addresses. Then paste them in the contact line of your email.

 

If the email is not delivered correctly please see my comments in section A1 to make sure that you are not using one of the email services which do not work with this list.

At this point you've submitted the sample to all vendors below marked with a mail. This does include most of them. Also, if a message failed to be delivered to one or more of the vendors, which does happen sometimes, you can manually submit it to them below if you like. Also, if you wish, you can submit the sample to the rest of the vendors who have submission information. Each of these vendors is marked with a However, this will be much more time consuming as you will have to manually submit the sample to each vendor individually. Note that for online forms, unless instructed otherwise, you should upload the file directly and not in a compressed file.

 

3. Criteria Used For The List

 

My only criteria for adding vendors to this list are that they have to have their own website, which must provide contact information. Also, the vendor must have a signature based anti-malware product, not have a bad reputation, and their main site cannot be rated orange or red by Web Of Trust - which is a criterion imposed by techsupportalert and is non-negotiable.

 

If, in the list, I say that I have confirmed something, that means that I have either been provided that information directly from the vendor or from some other official source with connections to the vendor. I've already run across some occasions where, for example, the website indicates there is not a particular submission option, but their support tells me that there is. Thus, you can rest assured that if I say that something is confirmed to not exist, that information is trustworthy. The only way it can be incorrect is if the vendor now provides a particular submission option which they previously did not.

 

4. List Of All Vendors

 

Unless otherwise noted, when submitting a sample via an online form you should upload the file directly and not in a compressed file. Also, unless otherwise noted, submissions by email should be put in a password protected zip file. Just click on the link for the vendor you wish to submit it to and it will automatically fill the necessary details into your default email client. Then all you need to do is attach the zip file and click send. For any cases where the vendors require different steps they are clearly noted.

 

The symbol mail denotes vendors who are included in the mailing lists in the previous section. You've already submitted the samples to them.

The symbol denotes vendors who do not have an email address for submission but do have some alternate options for submitting samples.

The symbol  denotes vendors who use the signatures of other vendors. Thus you don't need to submit samples to them directly.

If a vendor is unmarked this indicates that I currently have no information about how to submit malware to them.

An "*" means that there is incomplete information. If you have any information your assistance would be greatly appreciated.

 

To jump to the relevant section of the list please click on the letter that the vendor you're interested in begins with. The vendors are arranged alphabetically.

A, B, C, D, E, F, G, H, I, K, L, M, NP, Q, R, S, T, UV, W, XZ

Please note that some products are known by multiple names. Thus, if you are having trouble finding a particular vendor, or product, it will likely be very helpful to search for them using ctrl-f.

 

Vendor Submit Malware   Submit False Positives

mailAegisLab

HomePage

Online Malware Submission

or

Report Malware via Email

 

I have confirmed that there is no online false positive submission form

Report False Positive via Email

Agnitum/Outpost

HomePage

unofficial Forum

Online Malware Submission

or

Report Malware via Email

 

Online False Positive Submission

I have confirmed that there is no email address for submitting false positives

mailAhnLab

HomePage

Registered users can report malware via the options on this page

or

anyone can Report Malware via Email

 

Registered users can report false positives via the options on this page

or

anyone can Report False Positive via Email

mail*Antiy

HomePage

The online malware submission form linked to on their site does not currently work.

Report Malware via Email (attach password protected 7z file)

 

I have found no online false positive submission form

Report False Positive via Email

mailArcaVir/arcabit

HomePage (Polish)

Report Malware via Email (attach password protected 7z file)

 

I have confirmed that there is no online false positive submission form

Report False Positive via Email (attach password protected 7z file)

Ashampoo

HomePage

Submit malware to Emsisoft and Bitdefender as Ashampoo uses the same signatures

 

Submit false positives to Emsisoft and Bitdefender as Ashampoo uses the same signatures

Auslogics

HomePage

Submit malware to BitDefender as Auslogics uses the same signatures

 

Submit false positives to BitDefender as Auslogics uses the same signatures

*Avanquest

HomePage

I have found no online malware submission form

I have found no working email address for submitting malware

 

I have found no online false positive submission form

I have found no working email address for submitting false positives

mailAvast

HomePage

Forum

Online Malware Submission

or

Report Malware via Email

 

Online False Positive Submission

or

Report False Positive via Email

Avertive

HomePage

Website Down On 9/15/14

Submit malware to Agnitum as Avertive uses the same signatures

 

Submit false positives to Agnitum as Avertive uses the same signatures

*AVG

HomePage

Forum

Online Malware Submission

I have found no working email address for submitting malware

 

Online False Positive Submission

AVZ

HomePage (Russian)

Submit malware to Kaspersky as AVZ uses the same signatures

 

Submit false positives to Kaspersky as AVZ uses the same signatures

mailAvira AntiVir

HomePage

Forum

Online Malware Submission

or

Report Malware via Email

 

Online False Positive Submission

I have confirmed that there is no email address for submitting false positives

*Baidu

HomePage

Online Malware Submission

or

Report Malware via Email

 

Online False Positive Submission

or

Report False Positive via Email

mailBitDefender

HomePage

Forum

Online Malware Submission (Select "False Negative" and check the box for file)

or

anyone can Report Malware via Email

 

Online False Positive Submission (Select "False Positive" and check the box for file)

or

anyone can Report False Positive via Email

mailBkav

HomePage

Forum (Vietnamese)

Online malware submission is available to registered users through this page (translate page from Vietnamese)

or

anyone can Report Malware via Email

 

You can join their forum and post false positive here (forum is in Vietnamese)

or

Report False Positive via Email (attach password protected 7z file)

mail*BluePoint Security

HomePage

I have confirmed that there is no online malware submission form

Report Malware via Email

 

I have found no online false positive submission form

Report False Positive via Email

BullGuard

HomePage

Forum

Submit malware to BitDefender as BullGuard uses the same signatures

 

Submit malware to BitDefender as BullGuard uses the same signatures

Celframe

HomePage

Forum

Online Malware Submission (Select 'Freemium Products' and then select "Celframe Free AntiVirus" and submit malware on next page)

I have confirmed that there is no email address for submitting malware

 

Online False Positive Submission (Select 'Freemium Products' and then select "Celframe Free AntiVirus" and submit false positive on next page)

I have confirmed that there is no email address for submitting false positives

mailChicaLogic

HomePage

I have confirmed that there is no online malware submission form

Report Malware via Email (attach password protected 7z file)

 

I have confirmed that there is no online false positive submission form

Report False Positive via Email (attach password protected 7z file)

ClamAV

HomePage

Forum

Submit malware to Immunet Protect as ClamAV uses the same signatures

  Submit false positives to Immunet Protect as ClamAV uses the same signatures

mailCMC

HomePage (Vietnamese)

Forum (Vietnamese)

Report Malware via Email (attach password protected 7z file)

 

Report False Positive via Email (attach password protected 7z file)

mailComodo

HomePage

Forum

Online Malware Submission

or

Report Malware via Email

 

Online False Positive Submission

or

Report False Positive via Email

Constant Guard/xfinity

HomePage

Submit malware to Symantec as Constant Guard uses the same signatures   Submit false positives to Symantec as Constant Guard uses the same signatures

Crystal Security

HomePage

 

I have confirmed that there is no online malware submission form

I have confirmed that there is no email address for submitting malware

 

 

I have confirmed that there is no online false positive submission form

I have confirmed that there is no email address for submitting false positives

Cyberoam

HomePage

Submit malware to Avira as Cyberoam uses the same signatures

  Submit false positives to Avira as Cyberoam uses the same signatures

mail*Defenx

HomePage

I have confirmed that there is no online malware submission form

I have found no working email address for submitting malware

 

I have found no online false positive submission form

I have found no working email address for submitting malware

mailDigital Defender

HomePage

Forum

Online Malware Submission

or

Report Malware via Email (attach password protected 7z file)

 

I have found no online false positive submission form

Report False Positive via Email (attach password protected 7z file)

mailDr. Web

HomePage

Forum

Online Malware Submission

or

Report Malware via Email

 

Online False Positive Submission

or

Report False Positive via Email

mailEmco

HomePage

I have confirmed that there is no online malware submission form

Report Malware via Email

 

have confirmed that there is no online false positive submission form

Report False Positive via Email

mailEmsisoft

HomePage

Forum

Online Malware Submission

or

Report Malware via Email

 

You can join their forum and post false positives here

or

Report False Positive via Email

maileSafe/Aladdin

HomePage

Registered users can log in through this site, request support, and attach the suspicious file

I have found no working email address for submitting malware

 

Registered users can log in through this site, request support, and attach the false positive

or

anyone can Report False Positive via Email

maileScan

HomePage

Forum

Online Malware Submission (Select "Submit a Ticket" and then Samples)

or

Report Malware via Email

 

Online False Positive Submission (Select "Submit a Ticket" and then "False Positive")

or

Report False Positive via Email

Faronics

HomePage

Submit malware to Vipre as Faronics uses the same signatures

 

I have confirmed that there is no online false positive submission form

Report False Positive via Email (attach password protected 7z file)

mailFortinet/FortiGuard

HomePage

Forum

Online Malware Submission (can only upload up to 1 MB)

or

Report Malware via Email

 

I have confirmed that there is no online false positive submission form

Report False Positive via Email

mailFortKnox SpyEmergency/Netgate

HomePage

Online Malware Submission (near the bottom)

or

Report Malware via Email

 

Online Malware Submission (near the bottom and make sure to put false positive in the comments)

or

Report False Positive via Email

mailF-Prot/FRISK

HomePage

Forum

Online Malware Submission

or

Report Malware via Email

 

Online False Positive Submission

or

Report False Positive via Email

mailFSB Antivirus

HomePage

Forum

Forum site down on 9/15/14

I have confirmed that there is no online malware submission form

Report Malware via Email

 

I have confirmed that there is no online false positive submission form

Report False Positive via Email

mailF-Secure

HomePage

Forum

Online Malware Submission

or

Report Malware via Email

 

Online False Positive Submission

or

Report False Positive via Email

G Data

HomePage

Online Malware Submission

I have confirmed that there is no email address for submitting false positives

 

Online False Positive Submission

I have confirmed that there is no email address for submitting false positives

mailherdProtect

HomePage

I have confirmed that there is no online malware submission form

Report Malware via Email (attach password protected 7z file)

 

I have confirmed that there is no online false positive submission form

Report False Positive via Email (attach password protected 7z file)

Hitman Pro

HomePage

Submit malware to BitDefender, Kaspersky, and Emsisoft as Hitman Pro uses the same signatures   Submit false positives to BitDefenderKaspersky, and Emsisoft as Hitman Pro uses the same signatures

mailIkarus

HomePage

I have confirmed that there is no online malware submission form

Report Malware via Email

 

I have confirmed that there is no online false positive submission form

Report False Positive via Email

mailImmunet Protect

HomePage

Forum

Online Malware Submission (Select "Submit a virus from the drop-down menu)

or

Report Malware via Email

 

Online False Positive Submission (Select "Submit a false positive" from the drop-down menu)

or

Report False Positive via Email

*Iolo

HomePage

I have found no online malware submission form

I have found no working email address for submitting malware

 

I have found no online false positive submission form

I have found no working email address for submitting false positives

mailK7

HomePage

I have confirmed that there is no online malware submission form

I have found no working email address for submitting malware as that stated in website does not work

 

I have confirmed that there is no online false positive submission form

Report False Positive via Email

mailKaspersky

HomePage

Forum

Online Malware Submission (requires free account)

or

Report Malware via Email

 

Online False Positive Submission (requires free account)

or

Report False Positive via Email

mailKingsoft

HomePage

Forum

You can join their forum and post malware sample here

or

Report Malware via Email

 

You can join their forum and post false positives here

mail*KV Antivirus/Jiangmin

HomePage (Chinese)

I have found no online malware submission form

Report Malware via Email

 

I have found no online false positive submission form

Report False Positive via Email

mailLavasoft Ad-Aware

HomePage

Forum

Online Malware Submission

or

Report Malware via Email

 

Online False Positive Submission

or

Report False Positive via Email

Lumension

HomePage

Submit malware to Norman as Lumension uses the same signatures

 

Submit false positives to Norman as Lumension uses the same signatures

Malwarebytes

HomePage

Forum

You have to join their forum and post malware samples here

I have confirmed that there is no email address for submitting malware

 

You have to join their forum and post false positives here

I have confirmed that there is no email address for submitting false positives

mailMcAfee

HomePage

Forum

Online malware submission is available to registered users through this page

or

anyone can Report Malware via Email

 

Online false positive submission is available to registered users through this page

or

send an email to anyone to this email address

or if is marked as marked as "McAfee-GW-Edition" submit it to  this email address

mail*Micropoint

HomePage

Forum

I have found no online malware submission form

Report Malware via Email

 

I have found no online false positive submission form

I have found no working email address for submitting false positives

mailMicrosoft Security Essentials

HomePage

Forum

Online Malware Submission

or

Report Malware via Email

 

Online False Positive Submission

or

Report False Positive via Email

mail*MKS

HomePage (Polish)

Online Malware Submission (Polish)

or

Report Malware via Email

 

I have found no online false positive submission form

I have found no working email address for submitting false positives

Moon Secure

HomePage

Submit malware to Immunet Protect as Moon Secure uses the same signatures   Submit false positives to Immunet Protect as Moon Secure uses the same signatures

MSecure

HomePage

Submit malware to Ikarus as MSecure uses the same signatures

 

Submit false positives to Ikarus as MSecure uses the same signatures

Multi-AV

HomePage

Submit malware to AviraEmsisoftKasperskySophos, and Trend Micro as Multi-AV uses the same signatures   Submit false positives to AviraEmsisoftKasperskySophos, and Trend Micro as Multi-AV uses the same signatures

mailNano Antivirus

HomePage

Forum

Online Malware Submission

or

Report Malware via Email

 

Online False Positive Submission

or

Report False Positive via Email

*Naver Antivirus

HomePage (Korean)

I have found no online malware submission form

I have found no working email address for submitting malware

 

I have found no online false positive submission form

I have found no working email address for submitting false positives

mailNod32/ESET

HomePage

Forum

Report Malware via Email

 

Report false positives through the program itself

or

Report False Positive via Email

mailNoraScan

HomePage

Online Malware Submission

or

Report Malware via Email

 

Online False Positive Submission

or

Report False Positive via Email

mailNorman

HomePage

Forum

 

Online Malware Submission

or

Report Malware via Email

 

Online False Positive Submission

or

Report False Positive via Email

mailnProtect

HomePage

I have confirmed that there is no online malware submission form

Report Malware via Email

 

I have confirmed that there is no online false positive submission form

Report False Positive via Email
 

mailPanda

HomePage

Forum

Online Malware Submission

or

Report Malware via Email

 

Online False Positive Submission

or

Report False Positive via Email

mail*Preventon

HomePage

I have found no online malware submission form

Report Malware via Email (attach password protected 7z file)

 

I have found no online false positive submission form

Report False Positive via Email (attach password protected 7z file)

*Protector Plus/Proland

HomePage

The online malware submission provided on their site doesn't work correctly.

The email address provided on their site doesn't work correctly.

 

I have found no online false positive submission form

I have found no working email address for submitting false positives

mailPSafe

HomePage (Portuguese)

I have confirmed that there is no online malware submission form

Report Malware via Email

 

I have confirmed that there is no online false positive submission form

Report False Positive via Email

mailQihoo Antivirus/360

HomePage (Chinese)

Forum (Chinese)

Online Malware Submission (Make sure option for Suspicious Files is selected)

or

Report Malware via Email

 

Online False Positive Submission (Make sure option for False Positives is selected)

or

Report False Positive via Email

Quick Heal

HomePage

Forum

Online Malware Submission (Fill in necessary information and select "Sample File Submission")

or

Report Malware via Email

 

Online False Positive Submission (Fill in necessary information and select "Submit False Positive")

I have confirmed that there is no email address for submitting false positives

*RemoveIt/incodesolutions

HomePage

I have found no online malware submission form

I have found no working email address for submitting malware

 

I have found no online false positive submission form

I have found no working email address for submitting false positives

mailReturnil

HomePage

Forum

I have confirmed that there is no online malware submission form

Report Malware via Email (attach password protected 7z file)

 

I have confirmed that there is no online false positive submission form

Report False Positive via Email (attach password protected 7z file)

*Rising

HomePage (Chinese)

There is no suitable online form for submitting malware as theirs is rated red by WOT

I have confirmed that there is no email address for submitting malware

 

There is no suitable online form for submitting false positives as theirs is rated red by WOT

I have confirmed that there is no email address for submitting false positives

*Roboscan/ALYac

HomePage

Report malware through tool downloaded from this page

I have found no working email address for submitting malware

 

I have found no online false positive submission form

I have found no working email address for submitting false positives

mailRubus/Ozone Antivirus

HomePage

I have confirmed that there is no online malware submission form

Report Malware via Email

 

I have confirmed that there is no online false positive submission form

Report False Positive via Email

ShawSecure

HomePage

Submit malware to McAfee as Shaw Secure uses the same signatures   Submit false positives to McAfee as Shaw Secure uses the same signatures

mail*SmartCOP

HomePage

I have confirmed that there is no online malware submission form

Report Malware via Email

 

I have found no online false positive submission form

Report False Positive via Email

mailSophos

HomePage

Forum

Online Malware Submission

or

Report Malware via Email

 

Online False Positive Submission

or

Report False Positive via Email

mailSpybot Search & Destroy

HomePage

Forum

Online Malware Submission

or

Report Malware via Email

 

Online False Positive Submission (Make sure to let them know it's a false positive)

or

Report False Positive via Email

*SpyCop

HomePage

I have found no online malware submission form

I have found no working email address for submitting malware

 

I have found no online false positive submission form

I have found no working email address for submitting false positives

mail*SRN/Solo Antivirus

HomePage

I have found no online malware submission form

Report Malware via Email

 

I have found no online false positive submission form

Report False Positive via Email

SuperAntiSpyware

HomePage

Forum

Report malware through tool on this page

I have confirmed that there is no email address for submitting malware

 

Report false positives through SuperAntiSpyware program interface

I have confirmed that there is no email address for submitting false positives

mailSymantec/Norton

HomePage

Forum

Online Malware Submission

or

Report Malware via Email

 

Online False Positive Submission

I have confirmed that there is no email address for submitting false positives

mailThe Hacker

HomePage (Spanish)

I have confirmed that there is no online malware submission form

Report Malware via Email

 

I have confirmed that there is no online false positive submission form

Report False Positive via Email

mailthirtyseven4

HomePage

I have confirmed that there is no online malware submission form

Report Malware via Email

 

I have confirmed that there is no online false positive submission form

Report False Positive via Email

mail*Total Defense

HomePage

I have found no online malware submission form

Report Malware via Email

 

I have found no online false positive submission form

Report False Positive via Email

Trend Micro

HomePage

Forum

Report Malware via Email (Note that the password must be virus)

 

Online False Positive Submission (Attach the password protected zip file and tell them the password in the comments section)

I have confirmed that there is no official email address suitable for submitting false positives

mail*TrojanHunter

HomePage

Forum

I have confirmed that there is no online malware submission form

Report Malware via Email

 

I have found no online false positive submission form

Report False Positive via Email

mailTrojan Remover/Simply Super Software

HomePage

I have confirmed that there is no online malware submission form

Report Malware via Email

 

I have confirmed that there is no online false positive submission form

Report False Positive via Email

TrustPort

HomePage

Submit malware to AVGBitDefenderDr. Web, Vipre, and VirusBlokAda as TrustPort uses the same signatures

 

I have confirmed that there is no online false positive submission form

Report False Positive via Email

mailTwister/Filseclab

HomePage

I have confirmed that there is no online malware submission form

Report Malware via Email

 

I have confirmed that there is no online false positive submission form

Report False Positive via Email

Untangle

HomePage

Forum

Submit malware to Immunet Protect as Untangle uses the same signatures   Submit false positives to Immunet Protect as Untangle uses the same signatures

UnThreat

HomePage

Submit malware to Vipre as UnThreat uses the same signatures

 

Submit false positives to Vipre as UnThreat uses the same signatures

Verizon Internet Security

HomePage

Submit malware to McAfee as Verizon Internet Security uses the same signatures   Submit malware to McAfee as Verizon Internet Security uses the same signatures

mailVipre/Sunbelt/Threattrack

HomePage

Forum

Online Malware Submission

or

Report Malware via Email

 

Online False Positive Submission

or

Report False Positive via Email

Vir.IT

HomePage

Online Malware Submission

I have confirmed that there is no email address for submitting malware

 

Online False Positive Submission (Select "Analysis Required" and write "Possible False Positive" in the Description box)

I have confirmed that there is no email address for submitting false positives

mailViRobot/HAURI

HomePage

Online Malware Submission

or

Report Malware via Email

 

Online False Positive Submission

or

Report False Positive via Email

mailVirusBlokAda/VBA32

HomePage

Online Malware Submission (Translate page from Russian)

or

Report Malware via Email

 

I have confirmed that there is no online false positive submission form

Report False Positive via Email

Virus Chaser/IWT

HomePage (Thai)

Submit malware to Dr. Web as Virus Chaser uses the same signatures

 

Submit false positives to Dr. Web as Virus Chaser uses the same signatures

VIRUSfighter

HomePage

Submit malware to Sophos as VIRUSfighter uses the same signatures

 

Submit false positives to Sophos as VIRUSfighter uses the same signatures

*VirusKeeper

HomePage

I have found no online malware submission form

I have found no working email address for submitting malware

 

I have found no online false positive submission form

I have found no working email address for submitting false positives

Webroot

HomePage

Forum

Online Malware Submission

I have confirmed that there is no email address for submitting malware 

 

 

False positive submission is available to through this page

or

Report False Positive via Email

mailXVirus

HomePage

You can post malware samples here

or

Report Malware via Email

 

You can post false positives here

 

*Xyvos

HomePage

I have found no online malware submission form

I have found no working email address for submitting malware

 

I have found no online false positive submission form

I have found no working email address for submitting false positives

Zemana

HomePage

Submit malware to Emsisoft, G Data, Ikarus, and Dr. Web as Zemana uses the same signatures

 

Submit false positives to EmsisoftG DataIkarus, or Dr. Web as Zemana uses the same signatures

mailZillya

HomePage (Ukrainian)

I have found no online malware submission form

Report Malware via Email

 

I have found no online false positive submission form

Report False Positive via Email

ZoneAlarm/Check Point

HomePage

Forum

Submit malware to Kaspersky as ZoneAlarm uses the same signatures

  Submit false positives to Kaspersky as ZoneAlarm uses the same signatures

Zoner

HomePage

Online Malware Submission

I have confirmed that there is no email address for submitting malware

 

I have confirmed that there is no online false positive submission form

I have confirmed that there is no email address for submitting false positives

 

5. How You Can Help

 

If you find that there is a vendor which I have left out of the list please leave a comment about this so I can investigate. Also, if you find that any of the information I provide is incorrect please let me know immediately so that I can fix this. This includes circumstances in which I say I have confirmed that an option does not exist (when it now does), information that does not work as promised, vendors that no longer support their product, etc... I will personally look into all information provided before adding it to the article. Starred products are those that I currently realize are in need of information. I could really use your help with those vendors as well.

 

That said, because of the strict requirements I have imposed for stating that I have confirmed that something does not exist, I will not be able to say that I have confirmed that submission options do not exist just because someone states it in the comments. I hope you understand that I am not insulting anyone but just being very cautious before adding information to the article. However, things like submission links or email addresses I can investigate myself and add. I only need an official response for confirming that something does not currently exist.

 

I really do need your help to maintain this article as this is way too much information for me to investigate on my own. Keeping this list up to date would require an astronomical amount of work, and I'm already very busy with many other projects. I thank you for whatever time you can contribute to make this best malware submission article on the internet.

 

 

 

 

Please help by rating this article. Also, if you believe this article deserves anything less than 5 stars, please leave a comment below explaining how you think it can be improved or where you find fault. This article is written by me but fueled by the community. Thus your opinions and advice are not only much appreciated, but actually necessary in order for this article to grow and improve.

 

If you found this article useful then perhaps you'd like to check out some of my others.

Best Free Antivirus Software

How to Avoid Spam

How to Clean An Infected Computer

How to Fix a Malware Infected Computer

How to Harden Your Browser Against Malware and Privacy Concerns

How to Install Comodo Firewall

How to Know If Your Computer Is Infected

How to Protect Your Online Privacy

How to Report Dangerous Websites

How to Report Spam

How to Stay Safe While Online

How to Tell if a File is Malicious

How to Tell If A Website Is Dangerous

 

This software category is in need of an editor. If you would like to give something back to the freeware community by taking it over, check out this page for more details. You can then contact us from that page or by clicking here

 

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Comments

I'm sorry I did not reply to this sooner. Thank you very much for alerting me to this change of addresses for the forms. I have updated the article. Thank you very much. I really appreciate your help.

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